-
NEW(value:"NEW") -
ASSIGNED(value:"ASSIGNED") -
IN_PROGRESS(value:"IN_PROGRESS") -
ON_HOLD(value:"ON_HOLD") -
ESCALATED(value:"ESCALATED") -
RESOLVED(value:"RESOLVED") -
CLOSED(value:"CLOSED") -
UNDER_REVIEW(value:"UNDER_REVIEW") -
AWAITING_CLIENT_RESPONSE(value:"AWAITING_CLIENT_RESPONSE")