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Please stick to the template and provide as much detail as possible to help us diagnose and fix the issue.
Low effort bug reports will be closed.
Describe the bug
Currently when only offline payment is enabled the flow and labelling does not make sense.
The following text is shown on the form for entering payment:
Secure Checkout
Your payment is protected with bank-level encryption
Then, after clicking, continue to payment, there is no way to include the order number or similar unique id as a reference in the payment details. Template values {{order.number}} etc do not work.
No way back to amend ticket details at this point either.
So continuing, the button labelled 🔒 Pay <Amount> doesn't make much sense.
Clicking it, takes you to the summary page, which then repeats the same payment details, plus the rest of the information, except for the event name.
To Reproduce
Steps to reproduce the behavior:
Go to an event with only offline payment enabled
Click on a ticket, enter a quantity.
Fill out the ticket required information and proceed to payment screen.
See description above.
Expected behavior
Offline only payments should not reference secure encrypted payment connections.
There is no way to include a unique transaction reference in the payment details/instructions that a payment can be linked to.
The payment screen itself is a redundant extra click/page load with confusing labelling.
Note
Please stick to the template and provide as much detail as possible to help us diagnose and fix the issue.
Low effort bug reports will be closed.
Describe the bug
Currently when only offline payment is enabled the flow and labelling does not make sense.
The following text is shown on the form for entering payment:
Then, after clicking,
continue to payment, there is no way to include the order number or similar unique id as a reference in the payment details. Template values {{order.number}} etc do not work.No way back to amend ticket details at this point either.
So continuing, the button labelled
🔒 Pay <Amount>doesn't make much sense.Clicking it, takes you to the summary page, which then repeats the same payment details, plus the rest of the information, except for the event name.
To Reproduce
Steps to reproduce the behavior:
Expected behavior
Offline only payments should not reference secure encrypted payment connections.
There is no way to include a unique transaction reference in the payment details/instructions that a payment can be linked to.
The payment screen itself is a redundant extra click/page load with confusing labelling.
Hi.Events Version and platform
Docker, latest